The Greatest E-Commerce Themes for Flower Business 2017

It slowly gets warmer and warmer outside and in the web design as well. What can be better than bright colors and fresh flowers at the beginning of the spring? It is an unspoken rule that women like flowers and men like to see their women happy. Obviously, a bouquet cam make every womam smile. Floral business has its own niche in internet market. New trends and ideas come hastily and there is a need in new templates. For this occasion, Template Monster proudly presents today’s showcase of the best flower e-commerce themes of 2017.

Nowadays there is a great demand on e-Commerce templates. Everyone tends to bring the business online and it is truly smart decision. TemplateMonster is a well-known company that may help with this issue. You can choose one of the professional e-Commerce themes created for a multitude of e-commerce engines. Among the product line you may find Magento, PrestaShop, VirtueMart, Zen Cart, OpenCart themes. Learn more about eCommerce plugin for WordPess, as it may come of use.

Be in trend and use ready-made templates by TemplateMonster. Find more E-Commerce Templates on official website. There gathered quality templates that work flawless. Easy and fast process will make it a real fun to run the site. Feel free to explore the site and take your time to choose a right theme for you. The product line impresses even the most sophisticated user, as it is full of elegant and modern templates. Try the demo version and see how the site will look like. You have a chance to save time and money as you get a ready-made template. No need to wait as you get a package at once. For any question considering the templates, there is a skillful support team. They are ready to help with the installation and customization. Customer service is indeed an advantage of TemplateMonster.

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TemplateMonster never stops working with customers, so here is an opportunity for you. Test yourself and see if you can make some extra cash online. Click here to learn the details. For now, it is time to enjoy wonderful flower e-Commerce templates. Be attentive and keep in mind, that there might be the one for you!

Valentia Flower Store WooComerce Theme

Valentia – Flower Store WooCommerce Theme

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Enjoy the adorable WooCommerce theme with a great number of special functions. It is carefully tailored to fit any floral business. Among the features you will meet MotoPress slider and catchy TM banners grid.

Florabido – Bouquets & Floral Arrangement PrestaShop Theme

Florabido – Bouquets & Floral Arrangement PrestaShop Theme

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You will be glad to hear that this theme has everything you need. It is neat and looks professionals and reliable with the customers’ testimonials. For a proper product promotion you may use Product Carousel, Product Badges, quick preview, and Wishlist & Compare plugin.

Pink Flora PrestaShop Theme

Pink Flora PrestaShop Theme

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Choose this theme if you seek for a professional PrestaShop theme. Among the cool functions are fullscreen slider with transparent circular text block and sticky main menu. Fill your gallery with bright colors.

Kamelia Flowers PrestaShop Theme

Kamelia PrestaShop Theme

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This theme is a cool way to present your flower shop. Element are decorated with orchids and create a special atmosphere. Kamelia looks inviting and is easy to navigate as well.

Floristic Store WooCommerce Theme

Floristic Store WooCommerce Theme

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This theme for a floristic store has responsive design and what is more, is fully editable. It works splendid on any available language and has more than 80 shortcodes in a package.

Flowers Store OpenCart Template

Flowers Store OpenCart Template

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The theme boasts not only a good-looking design, but useful functions as well. First of all, you get easy install and great support. After that you can enjoy effective theme with cool Parallax effect.

Beautiful Flowers Store PrestaShop Theme

Flowers Store PrestaShop Theme

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This interesting template features animated front page. Great instructions will help you to set up the theme in a twinkling of an eye. Moreover, there is footer with animated block of sale.

Web Flower Shop VirtueMart Template

Flowers VirtueMart Template

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If you are looking for something to adjust easily to your own style, here is a theme for you. Amazing layout is supplied with the banners. In addition, there are more functions like Social media block, newsletter subscription form and additional links.

Flower Shop WooCommerce Theme

Flower Shop WooCommerce Theme

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This theme is one of the best, because it has many configuration options. Another point, is that the customization is easy to conduct through the admin interface. No doubt, it is beautiful the way it is.

Sweet Flower Shop Responsive Shopify Theme

Flower Shop Responsive Shopify Theme

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Sweet Flowers Theme is great for presentation of your products, due to rich media integration. It has background video, parallax effect and is totally responsive. Don’t forget to use the blog.

Romance Flowers OsCommerce Template

Selling Flowers OsCommerce Template

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Romantic and modern design is perfect for not only flower online store. It can successfully promote any beauty or fashion project. The theme draws the attention to the items and is full of helpful features for it.

Fresh Flowers Magento Theme

Florists Offerings Magento Theme

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White color was chosen for this special theme to highlight the visuals. This way all the attention is focused on the beautiful bouquets. The theme is responsive, search engine friendly and has a video integration.

All Occasion Flowers ZenCart Template

All Occasion Flowers ZenCart Template

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Start you business with this ZenCart Template. Show your style and present the flowers that fit all occasions. Convenient layout makes it easy to find an appropriate bouquet fast.

Big Flower Store OpenCart Template

Flower Store OpenCart Template

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This theme doesn’t only look awesome, but also works excellent. You can get an attractive layout, large top slider and juicy font. All together it forms splendid flower online store.

Minimalistic Flower Shop VirtueMart Template

Flower Shop VirtueMart Template

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This theme is perfect for any online floristic store. It is informative and engaging. The package includes Crossbrowser compatibility, Drop Down Cart, Live Search and Ajax Shopping Cart.

My Flowers Design Studio PrestaShop Theme

Bouquet Design Studio PrestaShop Theme

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Elegant theme provides multiple function and clean layout. It has list and grid category view and testimonial. There are much more function to make a really professional website.

Bright Flower Shop Responsive Jigoshop Theme

Flower Shop Responsive Jigoshop Theme

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It is not only a good-looking, but also really productive template. It quickly adapts to any requirement and performs top-notch. Moreover, it has an integrated blog function. This way you can enlarge the audience easily.

Impressive Flowers Store Shopify Theme

Flowers Store Shopify Theme

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This beautiful theme is totally responsive and looks great on every device. It features Lazy Load effect and makes the browsing really convenient. Tender colors are combined in a beautiful design.

Scaling Customer Support With Technology

Traditionally, customer support was a relatively straightforward part of a company’s operations. Business interacted directly with consumers in the story or via a call center. Periodically, the marketing department would conduct focus groups as part of their product testing process and complement these results by surveying customers and the rest was educated guesswork.

Then technology blew up customer support. The Internet provided easy access to information delivered through knowledge base tools, informing and educating customers and ultimately empowering them to shop elsewhere if the customer experience didn’t match their expectations.

Rise of the Customer Service Imperative

Social media placed the customer firmly at the center of the sales ecosystem, generating an epic flood of content and commentary, much of it captured in knowledge base tools, fragmenting communication channels, turning real-time customer engagement into a 24 hours-a-day operation.

In 2015, the Forrester Customer Index showed companies with a strong customer experience focus saw a 43 percent gain in performance, while those that did not experienced a 33.9 percent performance decline.

7 Technologies Transforming How We Scale Customer Support

Here are seven technologies that have impacted on how companies scale customer support:

  1. mCommerce

In today’s busy one-the-go business environment, customers are only an arm’s length away from their smartphone. Any wonder mobile is emerging as the first line for customer service. Mobile enables an easy way for consumers to get information and interact with a business in real-time at the point of sale. As people can interact with brands anytime and anywhere, brands have to adapt and learn to operate the same way. Consumers want real-time interactions and expect pain-free support to come with it.

The rise of mobile has also created opportunities for a more complete customer care experience, too. Using photos and mobile video chat, integrated with a knowledge base tool, a support representative can get a much quicker and more accurate understanding of a customer issue, enabling a faster resolution to many problems.

  1. Big Data

As inbound marketing and social media flourishes, they are generating vast streams of data. Enhanced analytics platforms are providing customer service insights that make for improved and more informed decision-making.

A rich knowledge base tool, integrating multiple data streams is transforming how customer interactions are supported at a service level.

Big data is beginning to allow customer support contact centers to accurately predict customer needs in the short time between a customer reaching out and the agent’s initial interaction with them. This capability is speeding up service and boosting the quality of support being provided.

  1. Social Media

Social media is transforming customer service. As a two-way communication flow, social media is both a distribution channel for customer support and a leading indicator of customer sentiment. Tapping into social media feeds helps companies keep their finger on the pulse of their customer base. Through the use of technologies such as text mining, sentiment analysis, and contextual analytics, businesses are better serving their customers by understanding them better. Social media facilitates engagement with customers in a highly efficient, 1:1 digital conversation that is cross-platform, real-time and persistent.

  1. Live Chat

Troubleshooting a customer purchase has radically altered how companies provide customer care, Real-time, face-to-face customer support builds rapport between customer and brand, taking the customer service model early 360 back to where customer service began, one-on-one and in person. By enabling live chat to be seamlessly embedded into websites and smartphone apps, on-screen guided assistance helps redefine customer support

  1. Influencer and Brand Ambassadors

Cultivating loyal customers who serve as product ambassadors is a new and important form of customer service in an age where social media driven influencer networks enjoy significant traction. Self-service based support has emerged as a popular service model for solving common issues via peer-to-peer networks.

Enabling customers to share their experiences with one another is a new form of peer-to-peer self-service. This could be as simple as including a ‘share to Twitter’ link next to a knowledge article that helped them solve a problem or it could involve a more structured knowledge base tool solution.

  1. Predictive Customer Service Via The Internet Of Things

The customer no longer is the only source of issues reporting and product feedback; businesses are using the Internet of Things revolution, where devices self-report operating conditions and outcomes, as a way to predict and preemptively act on customer service needs.

Greater intelligence inputs, remote troubleshooting, and remotely delivered software-based product upgrades are emerging as delivery sources for an improved customer experience. Businesses are leveraging their knowledge base to create a highly effective form of stealth customer service. The proliferation of devices and services incorporating self-monitoring sensors are helping businesses initiate service interactions before failures occur, even preventing problems before customers know of them.

  1. Apostles of Advanced Self-Service: Google and Siri

Crowdsourcing and Google have transformed the way we discover answers to our questions. Mobile empowers customers to be their own greatest resource, and smart businesses offer robust self-service options and proactively identify, create, review, publish and maintain multimedia content that customers can use and agents can recommend for self-service.

The most advanced are even taking a lead from Siri, Apple’s mobile operating system’s robotic assistant. Digital assistants built into mobile devices are becoming capable of resolving customer service issues without any direct involvement from the company itself. Companies that make their support services friendlier to digital assistants have an opportunity to greatly increase customer satisfaction with their products while avoiding the costs of a live service interaction.

Conclusion

A revolution in how we deliver customer support is under way. Technology is transforming how we collate and curate knowledge using knowledge base tools, how we deliver customer support and how we are increasingly empowering customers on the path to self-service via peer-to-peer driven models. Understanding the potential of these technologies, how they scale and how best to apply them is one of the biggest challenges facing customer support leaders in the next few years.