Author: vkrmbhaskaran

Vikram is a passionate marketer with over 6 years of experience helping small businesses win, support and retain customers.

Struggling to support SMB customers from your mailbox? Beware of “Death by Gmail”

I love my mailbox. In fact, that’s the first thing I check every morning, and the last thing I do before I get to bed. But every time I meet a small business entrepreneur who tells me they just use email for their customer support, I shudder. Over and over again, I hear the same reasons

Continue reading