Category Archives: Entrepreneurship

Scaling Customer Support With Technology

Traditionally, customer support was a relatively straightforward part of a company’s operations. Business interacted directly with consumers in the story or via a call center. Periodically, the marketing department would conduct focus groups as part of their product testing process and complement these results by surveying customers and the rest was educated guesswork. Then technology

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What Every Blogger Needs to Know About Business Credit

If you are a professional blogger you might not think having a business line of credit applies to you, but it does.  Many bloggers already have set up their ‘business’ as a separate company for tax purposes.  Yet many of the same bloggers haven’t taken the next step – setting up credit lines for their

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