Sub-contracting a courier service to carry out some mundane office tasks has taken the country by storm, particularly due to the rising costs of doing business these days. Think about it; rising employee salaries, insurance, equipment costs, training fees and buying supplies can really put a dent in your business budget. One of the ways you can mitigate this situation is by simply hiring a professional errands and courier service to take care of things when you need to dedicate your time and capital to other parts of your business that desperately need it. In this post, we’ll be taking a look at some of the things you should consider when picking out the perfect couriers for your business needs.
This should rank in the higher rungs simply because most of these petty errands usually crop up at a moment’s notice. You need a service that is as responsive as it is reliable. At the same time, it’s good to know that someone has your back at any given time of day; a good professional courier service is able to avail itself at any given time within reason, helping you take care of urgent business as it crops up.
2. Appropriate Equipment
There’s nothing as frustrating as hiring an errand service to deliver an important parcel containing vital documents and then calling them a couple of hours later, only to be told that the car they were using had some mechanical problems. You need a courier service that has a variety of vehicles that are available at any given time depending on your needs. Well-serviced, clean and branded vehicles, as well as equipment that will help transport heavy items such as chairs and tents to an event should be something you need to pay attention to to ensure timely service delivery.
3. Personal Appearance and Company Image
By personal appearance, we don’t mean how hot you courier guy or gal is; we mean how presentable they are. When you check out a prospective courier service’s website or drop by personally into their offices, look out for impeccable staff grooming, as well as well-worn uniform. Smiling faces and the ability to intuit your needs before you even verbalize them are some of the things you need to pay attention to, since it is this attention to detail that overflows into other aspects of the service such as punctuality and professionalism.
4. Same Day Service, Within Limits
A good professional errands and courier service is able to deliver your letters, documents and other packages to your preferred destination in a matter of hours, as long as it’s physically feasible. This is especially important for things that can’t wait, as well as perishable goods.
A good professional errands and courier service will also go above and beyond your needs to ensure that your needs are met in a special way. Little things like having a pad to jot down notes when they come over to pick up the cargo, as well as having individual phones and GPS tracking systems that enable you to track your items gives you that assurance that you’re dealing with experts whose aims are to help you cut costs, and make sure all your courier needs are met consistently every time.
Tom Grant manages an office for a medium-sized company in Australia. He enjoys blogging about how small and medium businesses can become more successful. Click here for more information about courier companies.