Have you ever wondered how Twitter and Facebook marketing could help your business? Perhaps you have, but then dismissed the idea because neither you or your team have the time to dedicate to social networking.
If you have thought about upping your social networking presence, but don’t have the time to make this happen, then maybe you should use a social media agency to help you.
Social media is about communicating with people and being visible to a larger audience. It is an excellent tool for developing online brand awareness, audience growth and customer engagement.
To achieve this, a solid plan and commitment to delivering this is needed. When social media marketing is done right, you and your company will be able to connect with experts in your sector, the press, clients and partners.
Using a social media agency can help you turn follows and likes into sales and more business, but with so many companies on the market stating their creativity and desired results it can be hard to find a social media agency that’s right for you.
So after a flashy presentation, how will you know what social media agency is best for you and your business?
Research the agency’s social presence
If they are going to do your social media they also need great visibility for their own social media company on either Twitter, Facebook or Linkedin. Before you decide whether to use them, check out their social media activity and use of blogs. If the company you are interested in isn’t any good at doing their own social media how likely is it that they’ll be any good at doing yours?
Don’t just look at the activity of the company and its owners. Have a look if employees and other team members are tweeting and what they are saying.
What are they doing for their existing clients?
So now you’ve checked the social media agency has an online presence, it’s time to check what they doing for their existing clients. Are community members active and engaged in the brand’s Twitter page, for example? What do they tweet on behalf of their clients? Is there overt selling happening? Once you’ve answered these questions you will be able to decide if this is the company for you.
Social media is more than Twitter and Facebook. Find out if the company understands the different social networking channels and what and when they should be used.
When people hear social media they automatically think Twitter and Facebook, but social media also includes Linkedin, Pinterest and YouTube to name a few. Using a good social media agency will get you visible on these platforms and will hopefully grow your audience.
Once you’ve narrowed done your search and you have learned more about the company, the people and the ideas of how they intend to help you ask for references – not just from people that they are currently working with but see if you can get references from those they used to work with. This will give you an insight into how they work and what people think about them.
Ultimately in deciding which social media agency you use you need to go with one that understands you and has the resources and expertise to provide you with the results. Also, make sure they are reliable and that you get on with the company.